The following Terms & Conditions apply for getting websites registered, designed and hosted through IT Works Enterprises. This Terms & Conditions original document is provided for your reading, understanding, acceptance, record and reference.
REGISTERING DOMAIN NAMES
We assist in getting your domain name registered through a third-party service
provider with any of the official Registrars recognized by ICANN organization.
Domain name registration is valid for 1 year or any additional period that is
paid for. Domain Names are renewable on a yearly basis.
Domain names with different extensions have
different charges.
Client has to ascertain the cost of registering his/her choice of domain name
with chosen extension. You have to fill in and sign a Domain Names Registration
Request Form.
IT Works Enterprises will intimate you on the renewal of the domain registration service that is due but it is not the responsibility of IT Works Enterprises to give you such intimations in advance. It is confirmed by you that the responsibility of remembering to renew your domain name and server space or any other service will lie with you.
In the event of non-payment of any services, IT Works Enterprises
reserves the right to re-sell the Domain, Layout & all other related design
material to any third party or use itself, including the Domain/ Content /
Structure/ Layout and all other related material without any intimation &
no further correspondence in this regard would be entertained.
WEBSITE CONSULTATION
The proprietor of IT Works Enterprises will visit the client interested in
designing a website only once anywhere within the city limits of Mumbai.
Thereafter the client agrees to communicate his/her requirements through phone,
email, SMS, fax, letters, and courier or in person at some designated meeting
address. It is not feasible for the proprietor to give repeated visits to the
client during the website designing process. Website consultation and
understanding clients’ requirements for a website will be done only once in
person anywhere in Mumbai. Extra visits to client’s site, office, shop or
residence wherever in Mumbai for extra website consultation or to collect
website data content & photos personally will cost a minimum of Rs.500/-
per extra visit. Repeated visits to any place of the client will attract
charges as decided by the Proprietor of IT Works Enterprises and at his own
discretion and decision.
COMMUNICATION DURING WEBSITE DESIGNING PROCESS
All design related communications have to be over the phone, sms, fax or email
or in person at our office address. Clients are only allowed to communicate the
necessary additions, editions, corrections, changes and suggestions and the
same will be attended to later and not immediately in front of the client. This
is our designing policy always. Please be clear that we offer commercial
website designing services and not personalized designing services.
Email communication is the preferred choice,
during the designing process of your website. Emailing is fast and reliable.
Also a copy of communication is easily maintained for future reference &
record. The way both client and customer can monitor and refer to what work
requests were made, what work changes were done and what were not attended too.
Verbal communication by personal visits to office during the designing process
is highly discouraged as this always leads to the possibility of miscommunication
and confusion. Also in verbal communication there is no possibility of
maintaining backup of requests made for easy reference and record.
INTERNET HOSTING SERVICES
Server space and Domain names on the internet can only be rented out for a
period of 1 or more years and cannot out be out rightly purchased. All our
packages include Registration of domain name (as and when available), Server
space as much as required for completing a website (Max 50 Mb). Total server
space in basic package limited to 50 Mb. Extra web space, if needed at the rate
of Rs.500/- per 10 Mb. Domain name www.yourbusinessname.com of
your selected name and selected extension will be registered as per your
choice. Domain name and server space are renewable every year as per current
rates applicable at the time of renewing.
WEBSITE DESIGNING
We design /develop websites /applications as per your specifications. Under the
design process, we offer updates/ changes till you are satisfied with the final
outcome before the website is hosted online. After complete satisfaction
of the client the website be hosted and made online on the internet. If
Client’s desire another design other than the initial web design provided by
the designing agency, then the agency will provide a maximum of one more fresh
design. Client’s suggestions and recommendations will be incorporated in the
website, but unlimited experimenting over the website design over a prolonged
period will not be entertained.
We do not offer Personalized Web Design Services,
where in the client is given the permission to sit beside the web designer and
dictate the changes and sees the work being designed in front of the client's
eyes. Under any circumstances, clients are not allowed to sit beside the
designer and get work done even with any extra remuneration. We also do not
offer home/office based designing services at the site of the concerned client.
Receiving an email to inform us to host the
completed website online at your domain name on the internet means that your
website is completed to satisfaction. I understand that all amounts paid to
HolidayMumbai.com for website designing & website development are
non-refundable / non- transferable under any circumstances. Every effort will
be done to provide a design according to client’s requirements. In the event, I
as the client is not happy or do not like the designs provided by IT Works
Enterprises or if i desire to discontinue the website design for whatever
reasons, I clearly understand and agree that the 50% charges paid for designing
my website will stand forfeited.
COMPLETED WEBSITE DESIGN BACKUP
Once total payment is realized and website is online, then the client will be
provided with a CD of their full website design. This website CD is for
client’s backup & reference. The client has to make a backup of his website
CD and store it safely for future needs of his/her own. The design agency does
maintain dedicated backups of the client’s website design but in the event,
where our backup files are damaged, corrupted or irretrievable or in case of
force majeure situation then the design agency is not responsible for storage
and backup of website design of client. The client is always solely responsible
to make sure that the provided website design CD is stored safely and
efficiently for future retrieval & use.
DURATION OF WEBSITE DESIGNING
Provided all the necessary and complete data and photos are provided by the
client, then the design agency IT Works Enterprises assures to deliver a
completed website design in a max of 15 (fifteen) working days excluding
Sundays and other Public holidays. Another extra 15 (fifteen) general days
including Sundays and Public holidays will be provided to the client to go
through his/her website content and development. We advise the client not to
delay the completion of his/her own website for more than 15 days after design
being presented for his/her approval.
Delay by client in getting his/her own website
completed over a month will not be tolerated by the design agency as the client
may be doing unnecessary experimenting with the website design. After 15
(fifteen) days of delay from design delivered date, the agency IT Works
Enterprises reserves the right to charge the client at the rate of @
Rs.100/- per day for using the design agencies extra time and designing
resources. This is mutually beneficial to both agency and client so that
projects are designed, delivered and made online on internet without undue
waste of time. Your website design will be temporarily hosted on
.seeyoursite.com for only a max of 15 (fifteen) days.
At any time during the designing process, if the
designing agency, IT Works Enterprises finds that a particular designing
project is being unduly delayed by the client itself, beyond the permitted 30
(thirty) days, then the agency reserves the right to discontinue the designing
work of concerned client and will hand over the incomplete website design cd
and the client will forfeit his 50% advance paid for designing.
WEBSITE DATA & CONTENT
The client has to provide us the complete information, details and textual
matter about his/her business that needs to be highlighted in the web
pages. Also all authentic photos of the products or services have to be
provided to us. Client has to provide us a soft copy of his/her logo. If a
client does not have a logo, we provide simple logo solutions for the website,
but this will not be a professional Logo as we are not Logo Designers and it is
the responsibility of the client to provide us his/her logo. Any copyright
issues regarding the data content or ownership of images will be the sole
responsibility of the client and not the designing agency i.e. IT Works
Enterprises.
The Complete Content on your website is owned by you. You agree to indemnify and hold harmless IT Works Enterprises, its parent, affiliates and associates, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of content you submit, post to or transmit or as a result of any copyrighted images / intellectual property / any other rights violation. This indemnification obligation will survive the termination or expiration of this Agreement for whatever reason. This indemnification remains active even if your website has gone offline. Continued behind on page 2.
WEBSITE DESIGNING WORK COMMITMENT
Prospective client’s and future customers are requested & recommended to
please have a good look at our portfolio of websites designed for hundreds of
satisfied clients all over Mumbai by our agency IT Works Enterprises, before
committing website designing work to us. To do so then can visit any of our
multiple websites domains such as www.itworks.co.in
or www.indianteamworks.com
After having a good look at our website’s
portfolio, clients & customers are in a better position to determine and
decide, if IT Works Enterprises will be in a position to deliver a website
design to their tastes and requirements.
UPDATING OF WEBSITE
Minor changes of phone number and addresses of clients will be changed on the
website as required. Henceforth any other changes to the pages content of
text and images or any other design will attract additional charges for doing
so. Minimum charges applicable are Rs. 1000/- per page, Maximum charges
applicable are Rs. 2000/- for any changes to that per page only. Charges
could be higher too, if change in content matter and images is extensive.
Once the website is completed and made online on internet, then henceforth any
changes need to be made to the website will attract updating charges as per the
quantum of work. Quotation will be provided as and when so needed and desired.
MAINTENANCE OF WEBSITE
Breakdowns do tend to happen in hardware and software too. Sometimes websites
do tend to breakdown for multiple reasons as internet keeps on developing and
ever changing. There is no special warranty or guarantee provided for long term
or life long basis of the website existence on the internet.
I have had a good look at the official website of IT Works Enterprises that is www.indianteamworks.com
its Portfolio of websites and also have read the IT Works Enterprises Internet
Privacy Policy, IT Works Enterprises Internet Terms & Conditions and this IT
Works Enterprises Website Designing Terms & Conditions.
PAYMENT TERMS
Two local bank cheques have to be provided to us. 50 % Advance by Cheque at the
time of starting the website design work and the balance 50 % by postdated
Cheque (PDC) dated after website completion date. Website completion date
will be the date when the completed website is uploaded and hosted on the
internet at its own URL or domain name. The client chooses and decides
this date. Website designing charges as per Quotation provided.
PROMOTION OF WEBSITE / SEARCH ENGINE OPTIMIZATION
We do not guarantee any Priority Listing / Domain Listing in any search
engines. We optimize web sites for better search engine visibility & hence
generate better results for all of our members. We do not provide any type of
dedicated, complete and long-term search engine optimization for our client’s
websites. Our services are limited to designing, programming, hosting and
making a site online. We do not promote one website over the other or engage in
any type of internet advertising or internet marketing for making clients
websites popular.
SEE YOUR SITE
After starting work on a website, every client gets the facility to see how
his/her site is getting developed on a regular basis for the next 15 (fifteen)
days. We temporarily (for a maximum period of 15 days) host your under -
construction site on internet on a certain arranged date. This way you can see
your site as it is finally getting developed before going online at your
official chosen domain name.
WEBSITE DESIGNING WORK CANCELING TERMS &
CONDITIONS (Applicable only within the first 07 days of signing Website
Designing T&C, inclusive of date signed)
- BEFORE
SIGNING WEBSITE DESINGING TERMS & CONDITIONS
Before signing the website designing Terms &
Conditions, clients and customers have all the time at their disposal to decide
& determine their 100% commitment to getting their website designed by our
agency.
- DURING
THE FREE WEBSITE CONSULTATION MEETING
At the time of the first appointment with the
Proprietor of IT Works Enterprises, the clients and customers during the Free
Website Consultation, can clear and clarify any or all doubts and ask questions
and can also clarify any terms not understood in this Website Designing Terms
& Conditions. Before signing the Website Designing Terms & Conditions,
it is the responsibility and right of all clients & customers to read and
agree before signing this website designing terms & conditions document.
- WITHIN
07 DAYS (INCLUSIVE OF DATE THE WEBSITE DESIGNING TERMS & CONDITIONS
WERE SIGNED)
Even after reading, understanding, agreeing and
signing to the Website Designing Terms & Conditions, clients &
customers are allowed ONLY a maximum of 07(Seven) Calendar days to withdraw
their desire of designing their website and cancelling the website work. This
cancellation wish of the client or customer has to be communicated in a written
application in person at our IT Works Enterprises office in Margao. The date on
the designing terms and conditions document is inclusive and counted in the
07(seven) days from commencement of work. Website Designing Cancellation
Charges will be strictly applicable.
WEBSITE DESIGNING CANCELLATION CHARGES (Applicable
only within the first 07 days of signing Website Designing T&C, inclusive
of date signed)
- Registration
Charges for Domain Name Registered of Client’s Choice: Rs.1500/- (Rupees One Thousand Five Hundred Only)
- Domain
Name Transfer Charges. (Compulsory, the client has to move & transfer
his domain name to another registrar or design agency of his/her choice,
during the active registration year) Rs.1500/-(Rupees One Thousand Five Hundred Only)
- Website Designing Cancellation Charges: Rs.1000/- (Rupees One Thousand Only)
Total Website Work Cancellation Charges will be
Rs.4000/- (Rupees Four Thousand Only). This amount of Rs.4000/-
will be deducted from whatever 50% advance designing amount was collected from
client. The balance amount after deducting the necessary cancellation charges
will be paid and refunded within a week and only by Cheque payment.
QUOTATION OF WEBSITE WORK
Since designing and programming requirements differ from client to client,
hence we provide customized work quotations for every client. Written
quotations are provided to clients specifying what the client will get in his
website package and the corresponding charges for the same.
You agree to indemnify and hold harmless IT Works
Enterprises,
its parent, affiliates and associates, agents, co-branders or other partners,
and employees, harmless from any claim or demand, including reasonable
attorneys' fees, made by any third party due to or arising out of content you
submit, post to or transmit or as a result of any transaction done on or
through this site. You agree that your obligations to indemnify under
"Indemnity" in the IT Works Enterprises Terms & Conditions any
claim or demand associated with your domain name / e-mail address. On my
behalf, I have read the above-mentioned Terms & Conditions and have
understood them clearly. I agree to abide by the above-mentioned Domain
registering, Website designing and Internet Hosting Terms & Conditions.
RECEIVED AN ORIGINAL OF THE SAME